customer satisfaction

February 23, 2010

Cafe World Domination Secrets - Happy Customers Can Bring You Cafe World Domination

Do you pay close attention to all the details of your cafe, like the layout, decor, and menu? If so, that’s great, but you may be missing one of the true secrets to - happy customers.

Everyone makes this mistake sooner or later. We’re so focused on the cafe and the cooking, that we forget the true reason the cafe exists - to create happy customers.

Making customers happy is not only good for them, it’s good for you too. The more happy customers you have, the more money you will make. And that means more cash for creating more interesting menus while decorating your ever-expanding cafe.

It is actually easy to tell how happy your customers are. Cafe World is shown by your cafe’s (the “thumbs up” number) in the upper right-hand corner of the screen. Each time one of your customers comes in to your cafe and is served promptly after they sit down, they will give you a thumbs up as they leave.

That still leaves us with the question, “How do you make customers happy?” The answer is surprisingly simple - serve them promptly once they sit down. If you do this, they will be happy & your will grow.

On the other hand, if a customer sits down and isn’t served promptly, they become unhappy and leave. They don’t mind having to walk a bit to get to their table (which leads to a great tip in ) but once they get there, they want to eat. Or if a customer comes in and can’t find a seat they’re not going to stick around for long. They’ll get unhappy and leave.

Now that we know what makes customers happy or unhappy, we need to know how to make that happen. And there are far too many secrets and techniques for that to describe in this article. If you’re serious about making your customers happy, I urge you to check out the game guide. It is full of tips and tricks that will help you make your customers happy and drive you through the roof!

Click here to learn more!

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